FREQUENTLY ASKED QUESTIONS
All There is to Know
HOW IS URBAN GLAM EVENTS DIFFERENT FROM OTHER FLORISTS?
We employ a unique blend of silk flowers and real greenery and foliage. This fusion of materials serves a dual purpose: it not only enhances the overall aesthetic with the lifelike beauty of silk flowers but also infuses the arrangements with the freshness and authenticity of real greenery, all while being budget friendly.
WHAT AREAS DO YOU SERVICE?
We service the Vancouver, WA & Portland, OR Metro Area. If your wedding is elsewhere, please contact us and we can see if there is a way to accommodate.
WHAT TYPES OF EVENTS DO YOU WORK ON?
Our scope of services extends to, but is by no means restricted to, weddings, birthdays, baby showers, bridal showers, corporate events, and so much more. Whatever the occasion, our commitment to excellence and personalized service remains unwavering, ensuring your special day is adorned with the finest creations that capture the essence of your event.
WHAT OTHER SERVICES DO YOU OFFER?
Our ultimate aim at Urban Glam Events is to be your all-in-one destination for all your decorating needs. As a relatively new small business, we are continuously expanding and eager to engage in conversations about the props, products, and decorations you desire. Our goals are to span a wide spectrum of offerings, from enchanting photo backdrops to charming signage, versatile easels, bridal arches and whimsical balloons. We welcome your input and value your vision in shaping our growing collection to suit your unique event requirements. Your creative ideas are our inspiration, and together, we can turn your dreams into reality.
DO YOU CHARGE A DEPOSIT?
Initiating your experience with Urban Glam Events is easy, and it all begins with a deposit. A $250 nonrefundable is required at time of signing the contract, in addition to a refundable security deposit of 15% of the total . This flexible approach allows us to tailor the deposit to your unique requirements, ensuring that you are in control of your budget while securing the services you desire. Your event should reflect your vision, and our deposit system is designed to accommodate your preferences every step of the way.
DO YOU DELIVER?
Absolutely, our commitment to your convenience extends to the delivery and retrieval of your rental arrangements. We offer complimentary delivery for the initial 35 miles, ensuring your items arrive safely and on time. For locations beyond this radius, we're more than willing to engage in a discussion about delivery costs, ensuring that we find a solution that accommodates your specific needs and remains budget-friendly. Your satisfaction is our priority, and we are here to make every aspect of your experience as seamless as possible.